Terms and Conditions

Last updated: 4 December 2025

These Terms and Conditions govern the use of Concero.ai and the services provided through our real estate assistant. By accessing or using our platform, you agree to these terms.

1. Use of the service

Concero.ai provides automated real estate assistance, including property recommendations, visitor qualification, and booking management. You agree to use the service only for lawful purposes and in compliance with all applicable regulations.

2. Agency responsibilities

Agencies are responsible for ensuring the accuracy of their listings, availability, and calendar data. Concero.ai is not responsible for errors arising from incomplete or inaccurate information provided by agencies.

3. Limitations of liability

Concero.ai is provided as an automation tool. We do not guarantee specific outcomes, lead volume, or booking conversions. We are not liable for any indirect or consequential damages arising from the use of the service.

4. Data handling

We process personal data as described in our Privacy Policy. By using our service, you consent to data collection and processing necessary for the operation of the platform.

5. Service availability

We make reasonable efforts to maintain continuous service availability. However, we may perform maintenance or updates that temporarily impact access.

6. Termination

We reserve the right to suspend or terminate access to the service if users violate these terms or misuse the platform.

7. Changes to these terms

We may update these Terms and Conditions as needed. Continued use of the service after changes are published constitutes acceptance of the updated terms.

8. Contact

For questions regarding these Terms and Conditions, you may contact us at:

Email: support-concero@kapta.pt