Privacy Policy

This Privacy Policy explains how Concero.ai collects, uses, and protects personal data when visitors use our website and our real estate assistant.

1. Data we collect

We may collect information such as contact details, conversation history with the assistant, property preferences, and technical information like browser type and usage data.

2. How we use data

We use this information to operate the Concero.ai assistant, improve recommendations, book viewings, and support real estate agencies in serving their clients.

3. Sharing of data

We share data only with the relevant agency and trusted service providers that help us operate our product. We do not sell your personal data.

4. Data retention

We retain data for as long as needed to provide the service or as required by law. Agencies can request deletion of data related to their account.

5. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, contact us using the details below.

6. Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

7. Contact

If you have any questions about this Privacy Policy or how we handle personal data, you can contact us at:

Email: support-concero@kapta.pt